Policies & Limitations
<h2>Policies & Limitations</h2>
<p>I’m committed to providing clear, honest service — and that includes being upfront about what’s possible and what isn’t.</p>
<h3>When Repairs Aren’t Possible</h3>
<p>Some instruments are unrepairable due to age, lack of parts, or damage that makes repair impractical. If that’s the case, I’ll let you know right away and, if possible, refer you to another technician who may be able to help.</p>
<h3>Brand & Parts Limitations</h3>
<p>Certain brands may have limited replacement parts available, especially for welded-reed harmonicas. In some cases, only full reed plate replacement may be an option.</p>
<h3>Estimates & Handling Fee</h3>
<ul>
<li>Detailed estimates are provided after I’ve inspected the harmonica in person.</li>
<li>If an estimate is declined, a $20 handling fee applies, plus return shipping.</li>
<li>No handling fee if the estimate is accepted.</li>
</ul>
<h3>No Surprise Upgrades</h3>
<p>I may occasionally recommend additional work or improvements, but I’ll always confirm with you before proceeding — you’ll never see surprise charges.</p>
<h3>Questions?</h3>
<p>If you’re unsure whether your harmonica can be repaired, <a href="https://woozleharmonicas.ca/pages/contact"><strong>contact me</strong></a> to discuss your options before shipping.</p>